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Solutions
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Collaboration - Remote Meeting
Healthcare Industry Benefits
● Planning ● Problem discussion ● Committee meeting ס More convenient, timely, less absenteeism, less expensive ס Going and coming expense, and time are decreased
● Organized consultation service supplied by expert resources ס Consultation services are easily and effectively handled, face to face interaction is available
● Tentative employees at all levels ● Students ● Residents
This is a document summary from a White Paper by Avaya, Inc. called “Intelligent Communications in Healthcare-Reinventing the Patient Experience”. Published on 8/10/06
Overview: Healthcare professionals, whether clinicians or administrators, recognize the challenges of delivering the best-quality healthcare to patients, while working under the challenges of budget constraints, rising costs and an increasingly competitive healthcare environment. The most forward thinking healthcare organizations have continually managed to overcome these challenges through innovative thinking and agility. One of the most powerful levers these organizations use is technology-not just to improve operational efficiency, but to grow their patient bases and profitability and even to build entirely new business models.
These organizations have viewed technology strategically; recent fundamental advances in telecommunications, such as IP telephony, Web services and service-oriented architecture, are providing revolutionary opportunities to increase revenues, while simultaneously improving patient satisfaction and reducing the cost of delivering care. Leading healthcare organizations today are moving away for the old perspective of communication as nothing more than a necessary utility or a cost of doing business. They instead are realizing the strategic importance of Intelligent Communications.
What is Intelligent Communications? Quite simply, it is the result of embedding communications applications inside mission-critical business processes to deliver a competitive advantage. Leveraging this intelligence means enterprises can differentiate communications based upon the particular user, environment or other requirements. Today, Intelligent Communications is enabling healthcare organizations, ranging from a local physician’s office to nationwide healthcare systems.
These organizations are using the power of communications and information systems to ensure business continuity, while accelerating business processes and even clinical processes, growing revenues and improving overall financial performance.
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